Vendor Selection & Management


Vendor selection and management are two of the most critical functions we perform for our clients. Our success is largely based on the following areas:

  • Pre-qualify potential vendors capable of meeting established objectives
  • Develop bid specifications
  • Respond to prospective vendor questions and issues
  • Evaluate proposed services, program design, cost and funding alternatives
  • Management reporting and recommendations on vendor alternatives
  • Underwriting negotiations for final contract terms
  • Implementation and communication plan for new benefit programs
  • Regular evaluation of service providers
  • Assist in resolving problems relating to vendor performance
  • Assist in resolving claim problems or procedures, plan design issues, billing problems, and other difficulties